From the Keys to your door
Shipping Info
Live animals
- Ship Monday–Wednesday via FedEx or UPS overnight when required by the products in your order. Delivery timing depends on the carrier and destination.
- Order cutoff is Tuesday 12:00 PM ET for same-week shipping.
- Insulated liners with heat or ice packs matched to the weather on your route, every season.
- Flat overnight rate, free on qualifying orders.
Dry goods & ARK rock
- Ship every business day via ground service (3–5 days).
- Blue Hypnea can also ship ground. The shipping method and rate for your complete order appear at checkout.
Weather holds
If your forecast is below 20°F or above 95°F we may hold your order and message you — a few extra days beats a casualty box. You can also request a hold at checkout in the order notes.
